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About service

Q: What is our OEM policy?

A: 1.We can printing your brand (logo,artwork)on the shield or laser           engraving your brand on the shield.     2.We can custom your packaging according to your design     3.All copyright own by clients and we promised don't disclose any         info.      If you have any demands please contact us anytime, SUNBEARING always welcomes you. Click here to VIEW us. 

Q: What products can you offer?

A: We produce 100mm-15000mm inner diameter bearings (deep groove ball bearings, cylindrical roller bearings, tapered roller bearings)If you have any questions please contact us anytime. Click here TO VIEW MORE ABOUT OUR CYLINDRICAL ROLLER BEARING!

Q: Will you check these products before shipment?

A: Yes, before shipment products will be strictly inspection on our factory QC Process System.We have a professional QC team. Click here to view SUNBEARING products. 

Q:What kind of shipment will you use?

A:Boat and FedEx,TNT,DHL,UPS,EMS etc.  Click here to view more. 

Q:Could you offer door to door service?

A:Yes,by express(GHL,FEDEX,TNT,EMS,4-10 days to your city.)Click here to see more. 

Q: How to claim if there is a problem?

A: Just provide us the information of order no. shipment date, problem description and photos and other necessary information. For any part failing to meet the agreed standards, we offer 100% refund or free replacement, though rare

Q: If I don't see the type of bearing I need, what should I do?

A: We have too many bearing series number. Sometimes, we are unableto put them all on the website.Just send the inquiry to us,and we’ll send you the detail of your bearing.Click here to view more products. More products

Q:Wy you choose us :

A:1.good service2.competitive price3.high quality4.techinal team5.custormized bearings6.make the plane with the low costCLICK HERE TO VIEW MORE OF  OUR BEARINGS 

Q: How can you trust me SUNBEARING ?

A: We have my own official website: www.sunbearing.com,and sign in the international famous plant Alibaba . If you have time , welcome you come ourmanufacturer very much. If you worktoo busy, we can send the videos about the each process of the production accordingto your request. If you’re still worried about the quality of thebearings, we can supply a sample for you .This is all my heart, welcome to cooperate.Click here to see our products 

Q:About the discount of freight recently

For the first order, Give coupons to reduce freight chargesThe order isfull of $988 and the freight is reduced by $10The order isfull of $1999 and the freight is reduced by $20The order isfull of $2999and the freight is reduced by $30Buy Now

Q: Do I Get Any Guarantee From Your Company?

A: ---3~10 years warranty in case thatA) Proper handling during operation, correctly forklift handling while stacking/UN-stackingB) Overloading is prohibitedC) Environment request –indoor, dry and not humid circumstance, do not contact with any corrosive chemical material (for ZN plated and powder coated products, no limitation for hot dip galvanized)

Q:What is the minimum quantity of an order for a product?

  A:  The order quantity is one bearing.

Q:How to get sample?

A:Sampleis free. Custormers  only need to providea freight or pay the express charges in advance,we will send samples with 3days.Click here to see more products

Q:What Is The Delivery And Shipment?

A: Generallyit is 3-15 days if the goods are in stock. Or it is 10-45 days. If the goods arenot in stock, it is subject to customers' quantity.Click here to view more about our products